Sheperd Integrative Dermatology is considered an “essential business”
Sheperd Integrative Dermatology has been actively monitoring the COVID-19 pandemic and its impact on our patient care and office protocols.
Our highest priority is to continue providing excellent dermatology care in a safe environment for our patients and staff. We have created and implemented a strategic plan using best available practices to minimize the risk of person-to-person COVID-19 exposure in our practice.
The office will remain open and fully-operational providing the full range of services for the foreseeable future. Our intent is to make Sheperd Integrative Dermatology one of the safest places you can visit outside of your home.
Beginning this week, we are introducing a telehealth program that will allow our patients to have follow up appointments and consultations from the convenience and safety of their homes. Of course, if you choose to have your appointment at the office we will accommodate you.
Our hours of operation are changing to better accommodate our patients, staff and the community we all live in.
Please contact us via our website or by phone to let us confirm a convenient time for your appointment.
To keep our community safe, we are taking many additional precautions.
These include Staff precautions:
We will be checking our employee temperatures to ensure no one is working with a fever or a cough. Anyone identified with an elevated temperature or illness will be sent home.
Vendors, family members, and other visitors have been suspended from visiting our offices.
More aggressive cleaning protocols, including regularly disinfecting all high-touch areas, have already been implemented in our facilities and will occur frequently throughout the day.
Patient precautions:
All patients and visitors will be screened and examined for symptoms of illness prior to entering the office. If anyone has symptoms of illness, they will be asked to go home and inform their primary care doctor. We will waive any last-minute cancellation fees associated with rescheduling the appointment at that time. We ask that you postpone your scheduled appointment if you or anyone in your household may have been exposed to COVID-19.
We will provide more open spaced seating, and you will have the option to wait in the privacy of your car until your exam room is open.
We will be removing all magazines, samples and other loose items from the waiting room and exam rooms so that efficient sterilization can be performed between each patient.
For patients seeking refills on skin care products, please visit us online https://www.mcleansheperdmd.com/products-site
You may pay your bill online https://www.mcleansheperdmd.com/pay-my-bill
or by phone by calling: (843) 216-3530.
We look forward to seeing you soon and are committed to continuing our excellent care in a clean environment during this challenging time. Please don’t hesitate to reach out with any questions or concerns.
Sincerely Yours,
Dr. McLean Sheperd
